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Inside John Lewis

In a television first BBC Two goes behind the scenes of John Lewis – one of Britain's biggest and best known department stores – as it tackles the worst recession for 80 years in Inside John Lewis.

Created By
StatusEnded
Original NameInside John Lewis
First Air DateMarch 10, 2010
Last Air DateMarch 24, 2010
Seasons1
Episodes3
Episode Runtime1h 0min
LanguageEnglish
Original LanguageEnglish
Production Countries
Production Companies
NetworksBBC Two
S01E03

Episode 3

Programme three looks to the future. John Lewis is expanding its fashion offering online and we learn what their customers are expecting from a brave new world of 21st-century shopping. The big question facing John Lewis is whether they can embrace this online world without compromising on what it considers to be the business's Holy Grail - personal and specialist service.

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