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Empathie

Empathie

Suzanne, a former criminologist turned psychiatrist, starts a new job at the Mont-Royal Psychiatric Institute, where she meets Mortimer, an intriguing intervention officer with whom she strikes up a friendship, and fascinating patients.

Martin Oaks

Martin Oaks@martinrobles

August 24, 2026

**A Masterful Triumph in Mental Health Narrative**

"Empathie" is one of the most deeply moving, daring, and successful productions in the recent streaming landscape. It chronicles the complex yet profound humanity of Dr. Suzanne Bien-Aimé, portrayed by the series' own creator and screenwriter, Florence Longpré. Suzanne is a brilliant former criminologist turned psychiatrist who decides to start from scratch by joining the staff at the Mont-Royal Psychiatric Institute, a maximum-security institution in Montreal. While grappling with her own emotional wounds, a tumultuous history of alcoholism, and the devastating personal grief of losing her wife and unborn child, Suzanne attempts to survive her own chaos by rescuing highly complex patients with criminal pasts.

Suzanne's life is turned upside down when she forms a close, unpredictable friendship with Mortimer Vaillant, her peculiar intervention and security agent. Together, and surrounded by a cast of extraordinary patients who defy every stereotype, they discover that the true capacity to heal others has nothing to do with technical or academic perfection, but rather with the raw acceptance of their own weaknesses and flaws.

This is one of those series capable of altering our emotional chemistry. Its originality lies in its absolute rejection of artificial idealization. The protagonist is a wonderful mess—a character that heavily reminds me of Fleabag in the eponymous series created by the great Phoebe Waller-Bridge in 2016. Suzanne Bien-Aimé is no flawless hero in a white coat either; she simply seems to drift through life, drowning herself in alcohol and isolating herself from the rest of the world. By weaving this vulnerability into the bleak reality of the Mont-Royal Institute, the series proves that the true vehicle for healing is pure empathy—a gratuitous, revolutionary act in a world obsessed with performance and judgment.

"Empathie" makes you laugh and cry in the very same breath, doing so while dignifying psychiatry and avoiding gratuitous drama. The direction eschews any hint of morbid curiosity or clinical sensationalism, immersing us instead in a universe overflowing with warmth, tenderness, and a subtle sense of humor. The chemistry between the two leads is the very essence of the plot, backed by an impeccable supporting cast. "Empathie" is a breath of fresh air with a European flair amidst so much offering of unredeemed trash.