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April 14, 2025

Series 17

The Rip Off Britain team is ready to tackle the issues you feel affect you the most.

01. Tenants turned my family home into a cannabis farm

The team investigate fake tenants who turned a home into a cannabis farm. And the pet microchipping database that could make it harder to track down your missing furry friend.

44min
April 14, 2025

02. Water bills are going up, but what’s it all being spent on?

The team meet residents furious at water bills increasing by 47 per cent. And the energy company that incorrectly charged an 82-year-old nearly £3,000 on her winter bills.

44min
April 15, 2025

03. My conservatory roof shattered, but no-one’s taking responsibility

The team help one family who narrowly escaped when their conservatory roof shattered and ask who should foot the bill.

44min
April 16, 2025

04. I paid for a smartphone but received a lump of clay

The team help people stuck with paying a monthly contract for smartphones that were never delivered. And the SUV drivers left fearing for their safety when the cars developed a fault.

44min
April 17, 2025

05. Timeshare nightmare

The team help a couple who paid thousands to terminate their timeshare membership. As another suspicious operator offers to help, the team are there to challenge his claims.

44min
April 18, 2025

06. I cancelled my card, but scammers kept spending

The team investigate the mysterious transactions made via mobile phone payments – even after the customer had cancelled their bank card.

44min
April 21, 2025

07. Brazen car scam caught on camera

The team expose a shocking trick caught on camera during a private car sale that’s left some drivers thousands of pounds out of pocket.

44min
April 22, 2025

08. Nail glue took my daughter’s skin off

The team investigate the case of a girl who suffered severe burns after using a nail glue she bought online and expose the other products that pose a risk.

44min
April 23, 2025

09. Super-scam cost me nearly £500,000

How a grandmother was groomed into cashing in her entire pension. Even her own family and the police couldn’t break the spell.

44min
April 24, 2025

10. Dream holiday left me with gastric infection

The team investigate the cases of holidaymakers left suffering from debilitating gastric illnesses after a luxury five-star trip to Cape Verde.

44min
April 25, 2025

11. Addicted to shopping app

The team investigate the shopping app that one woman found so addictive, she asked her bank to cancel her cards in order to stop her spending.

44min
April 28, 2025

12. Fire safety upgrades – who should foot the bill?

The team take on the case of residents who were billed by their managing agent for fire safety upgrades to their front doors.

44min
April 29, 2025

13. Gift experience voucher left me £200 out of pocket

The team reveal the gift voucher blunders that left one customer with only two theme park tickets for her family of six.

44min
April 30, 2025

14. Scammer posed as my mum – while she sat next to me

How a scammer took over one woman’s WhatsApp account in a bid to defraud her friends and family.

44min
May 1, 2025

15. Luxury resort turned out to be a building site

The team investigate the cases of holidaymakers who say their relaxing breaks were ruined by noisy building work.

44min
May 2, 2025

16. New home knotweed no-one told us about

The team investigate who is responsible for the costly surprise of knotweed facing one couple when they bought their dream home.

43min
November 10, 2025

17. £1,000 to send a parcel

How sending a parcel cost one man more than £1,000 because the courier said he got the measurements wrong.

43min
November 11, 2025

18. I had to do the maths to prove my energy company wrong

The team investigate who is responsible for the mystery cracks in laptop screens that left a trail of angry customers.

43min
November 12, 2025

19. I took out a family trust to protect my kids, but now I regret it

The families unravelling the family trusts set up decades ago to protect an inheritance, but which are now proving complex and costly.

43min
November 13, 2025

20. My holiday was cancelled at hotel check-in

The team investigate the cases of holidaymakers left stranded when their travel company went bust, even though it appeared to be ATOL-protected.

44min
November 14, 2025

21. Insurer says I’m wrong about having cancer

The team investigate the life insurance policies that have left some customers in the lurch, including the woman whose insurer doesn’t accept she has cancer.

44min
November 17, 2025

22. Broadband firm has trapped my car with a telegraph pole

The team take on the case of the homeowner who claims a broadband company installed a new telegraph pole without warning, which left their car stuck in the lane behind their home.

44min
November 18, 2025

23. The Scottish lodge I invested in didn’t exist

The investment scheme that went wrong, after nearly 200 victims believed they were buying a holiday lodge connected to a well-known brand.

44min
November 19, 2025

24. Excluded from cheap energy tariffs because of where I live

The team take on the case of electric vehicle drivers who say their energy provider couldn’t connect them to the best tariffs because of where they live.

44min
November 20, 2025

25. Our holiday was not as advertised

The team investigate the cases of holidaymakers who say the reality of their trips was far from what was advertised by the travel company.

44min
November 21, 2025

26. Scammers used our street to open fake accounts

In the first of five special episodes for BBC Scam Safe week, the team investigate the fake bank accounts all registered in one Cheshire street.

44min
November 24, 2025

27. AI romance scammer broke my heart

In another special episode for BBC Scam Safe week, the team hear the incredible story of one Edinburgh woman left devastated when an online romance turned out to be a scam.

44min
November 25, 2025

28. Help! Is my online job a scam?

A viewer contacts the team after suspecting the online task work he’s been completing could be a scam.

44min
November 26, 2025

29. I was part of the world’s largest scam

A victim of a huge international investment scam network meets one of the investigative journalists who uncovered it.

44min
November 27, 2025

30. Fake Michael Jackson brought bailiffs to my door

A man whose home address is hijacked by a fraudster using the name Michael Jackson receives traffic fines and a visit from a bailiff but says the authorities won’t help.

44min
November 28, 2025