Kelsey, a 16-year-old girl, is trying to figure out who she really is. With the help of her confident and edgy new friend Lexi, Kelsey takes a step towards transforming herself by getting a nose piercing. Lexi encourages Kelsey to pursue her crush, a boy named Ryan who she's been texting online. Through their messages, Kelsey feels a strong connection to Ryan, despite having never met him in person.